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Monday, May 14, 2012

Zibbet Q&A: Why can’t I find my shop in a ‘Sellers’ search?

New sellers love to conduct Zibbet searches looking for their shops. They also ask their friends and family to come to Zibbet and search for their shops. This is a very normal and fun thing to do. However, sometimes new sellers aren’t so happy because they’ve not been able to find their shops using Zibbet’s search engine. There are several reasons why a shop may not be found in a search:

There are no items listed in the shop yet. In order to be found using Zibbet’s Sellers search, there must be at least one active listing in the shop.

The seller’s Username was misspelled. Zibbet’s Sellers search looks at Usernames only and requires that your search query begin with the first few letters of the seller’s Username. For example, if the Username for the seller is ‘astitchandaprayer’, a query of ‘astitch’ will find two shops: astitchandaprayer and astitchintime. However, a query of ‘a stitch’ will not find either shop because of the space.

‘Sellers’ wasn’t selected from the drop down Search menu. If ‘Sellers’ isn’t selected, Zibbet’s search engine looks for a listing, not a Username.

However, if you’ve included your Username or shop name as a tag for some (or all) of your items, your shop can be found by way of an item search. For example, an item search for ‘astitchandaprayer’ will find items listed in this shop because the Username ‘astitchandaprayer’ has been included as a tag. An item search for ‘a stitch and a prayer’ will find other items in the same shop because the shop name ‘a stitch and a prayer’ has been included as a tag in some items. You may want to consider including your Username and/or shop name as a tag in some of your items to help people who are searching specifically for you and your shop find some of your items. By finding those items, they’ve found your shop.

Best wishes for much success on Zibbet!

Vicki is committed to assisting her fellow Zibbeters improve their shops for successful online selling. She is the owner of five Zibbet shops: LOC Design Studio, Denim and Pearls, A Stitch and a Prayer, Black Creek Crossing and Think Like a Fish. You can follow Vicki on Twitter and through her LOC Design Studio blog.

Tags: Seller Search, tags, Username


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